Frequently Asked Questions

The following may answer your question(s). If not, please email us at

Can I pay by cheque? Yes, you can send us your order in the mail,listing the titles you wish to buy and enclosing a cheque for the total cost of your order.

May I pay by cheque?

Can I play all the film clips on each DVD one after the other?

Can I buy the DVDs and Reminiscence Guides separately?

Do you have a refund policy?

Can I use one of the Living Memories DVDs without the related Reminiscence Guide?